Managing your establishment

Accessing Establishments Management

Menu Settings > Establishments

Locations List

This page displays all your business locations (agencies, offices, stores…).

Key Features

• Search: quickly filter by location name.
• ➕ New: create a new location.
• Columns:
  • Name (sortable)
• ⏭️ Pagination and page size selector at the bottom.

Tip: Use a clear naming convention (e.g., ACME Studio – City) to make searching and reporting easier.

Location Detail View

The location detail view allows you to configure the site identity, address, contact details, opening hours, and downtime.

General

• Name: displayed everywhere (widget, back office).
• Logo: image shown in the booking widget (PNG/JPG/GIF ≤ 5 MB).
• Description: optional text to describe the location.
• Illustration: optional visual used in the widget.
• Tags: useful for segmentation/filters (e.g., CRC, External).
• Show information publicly in the widget: display or not the company information on the widget.

Postal Address

• Street address / Additional info (building, floor…)
• ZIP / City, State / Province / Region, Country
• Accessibility (PMR): indicate if the site is accessible for reduced mobility.

Contact Information

• Email (contact or no-reply, depending on your workflow)
• Phone (landline or mobile, can be displayed to clients)

Social Media

• Website
• Facebook, Instagram, X, LinkedIn

Opening Hours

Define the weekly business hours for the location.

• Each day can be set as Open with one or more time slots, or marked as Closed.
• Use Add another time slot to define multiple ranges in the same day.
• These hours are shown to clients and affect availability in the widget (based on process rules).

Downtime / Unavailability

• Add closure periods with start and end dates.
• Events from an external calendar (via URL) can also be treated as downtime if enabled.
• Use ＋ to add and ? to delete specific periods.

Advanced

• External ID: technical identifier used to connect the location with third-party tools (API/CRM/ETL).

Danger Zone

• Delete the location: an irreversible action that also removes all related data.

Saving Changes

Click “Save” at the bottom right to apply your updates.

Best Practices

• Always include a logo and short description to improve conversion on the booking widget.
• Keep opening hours and closure periods up to date (holidays, renovations, special closures).
• Add the external calendar URL if closures are managed in a shared agenda.